Leadership

Unique. Talented. Committed.

Our leadership team brings their significant professional expertise, perspectives and experience to Clarity Pointe. Committed to a proactive, evidence-based approach to memory care, they share a passion and dedication for enhancing the quality of life for those afflicted with memory challenges.

This is the team of thought leaders that established the vision for Clarity Pointe. Today they remain a guiding influence, working closely with management to fulfill that vision.

Thomas F. Schaffler, Sr. – Founder & Chief Executive Officer

A lifelong resident of Memphis, TN, and the third of five children, Tom graduated from Christian Brothers High School in 1971. Tom attended Vanderbilt University on a football scholarship, graduating with a Business Administration degree in 1975. After Vanderbilt, he started a nearly 30-year career as an entrepreneur, developing commercial real estate and operating a variety of businesses including fast food restaurants, retail centers, oil products distributors, self-storage facilities and luxury residential projects throughout the country.

Tom currently lives in Destin, FL with his wife of 33 years, Margaret. They have three children and three grandchildren. Tom is passionate about, and committed to, spending the balance of his career improving the level of care for individuals with Alzheimer’s or dementia through Clarity Pointe and Abe’s Garden®. Though driven to succeed in business, he also enjoys spending time with his family and playing an accomplished game of golf.

Thomas Schaffler, Jr. – Vice President & Director of Real Estate Development and Clarity Pointe Operations

Tom Jr. was raised in Memphis, TN, and attended Christian Brothers High School. After graduating from the University of Tennessee with an Urban Planning and Business Degree in 2002, Tom Jr. went to work in Knoxville, TN, for commercial real estate development firm Holrob Investments. While at Holrob, Tom Jr developed retail and office projects all throughout the Southeast. Tom later formed Southern Commercial, LLC, a real estate development, brokerage and management company where he served as President and CEO.

In 2008, Tom Jr. helped his father create the Clarity Pointe brand and oversaw the initial facility that was later built in Knoxville, TN. Tom Jr.’s responsibilities have been focused in site acquisition around the country, construction, brand development and financing new Clarity Pointe communities. Tom Jr. currently lives in Charleston, SC, with his wife of 15 years, Caroline. They have two daughters, Sophie and Muffy. Like his father, Tom Jr. also enjoys spending time with his family and playing a somewhat accomplished game of golf.

Joe B. Phillips – Director of Development/Construction

With 40 years of managerial experience in the construction industry, Joe has been responsible for the total project management (TPM) of construction projects for developers in over 20 states for the past 17 years. Taking projects from design to final completion included hiring and managing civil engineers, architects and general contractors to help see the job through. 

Prior to that, he managed all aspects of day-to-day operations, including bidding, contract negotiation, scheduling and change orders, supervision of all project managers, subcontractors and superintendents.

His project portfolio, gathered after he received a BS in Building Sciences from Auburn University, includes multi-story office buildings, high-rise condominiums, apartments, large box retail centers, industrial facilities, public school and university facilities, hospitals, nursing homes and retirement complexes.

Faith Ott – Director of Marketing & Sales

With more than 25 years of experience in senior living strategic planning, market research, campus master planning and program/product development, Faith Ott has worked in every facet of the senior living lifestyle continuum, including Life Care Communities and CCRCs, assisted living and memory care communities, adult day care centers, sub-acute and rehabilitation facilities, long-term care centers, hospice care providers and homecare services.

Faith has worked with an extensive list of clients in both the for-profit and not-for-profit senior living sectors throughout the country. Faith has also developed business plans for new programs and services for clients, such as hospice providers, cardiac care, wound care, Alzheimer’s care, orthopedic care, adult day care, short-term rehabilitation and long-term acute care. She has worked on many new development and campus-enhancement projects, and has been a key player in helping to identify strong market opportunities and guiding clients in the successful implementation of market feasibility studies, focus groups and master planning efforts.

An active member of Leading Age and ALFA, Faith is often invited to speak at state and national industry conferences on market research, campus master planning, focus groups and branding. Faith also understands the dynamics of working with organizations and their not-for-profit boards.

Life Care Services – Our Management Team

Clarity Pointe communities are managed by Life Care Services. The hallmark of this forward-thinking company is its dedication to creating living experiences that enhance the lives of the residents. Life Care Services brings over 40 years of experience in providing the day-to-day services to residents in the communities they manage. The people of Life Care Services are truly committed to residents. They’re talented, dedicated professionals who always put residents first.  This passion is recognized by residents and family members in the high-quality, compassionate delivery of service and care. Bringing the expertise required for both hospitality and health care services is the benefit of management of Life Care Services. It is your assurance.